Contact & Customer Support

Operator: Madam F F Global LTD · Last updated: 22 October 2026

Tradara is operated by Madam F F Global LTD in Lagos, Nigeria. We assist customers with account access, licence activation, payment verification and software support.

Contacting support

Current customers can sign in at mytradara.app and use the in-app Support function. Please include your account email, a description of the issue and, where relevant, a bank transaction reference or crypto transaction hash.

Support email: chioma@madamfinanciallyfit.com

Customer service topics

We handle account sign-in problems, questions about licence features, payment verification, digital delivery, refund requests, and privacy enquiries. Please do not disclose passwords, full bank credentials or cryptocurrency private keys.