Privacy Policy

Operator: Madam F F Global LTD · Last updated: 22 October 2026

Madam F F Global LTD operates Tradara and is responsible for handling customer information used to provide our software service.

1. Information we collect

We may collect your name or username, email address, login credentials in protected form, subscription status, payment references, account-support correspondence, usage history and technical logs. If you use chart analysis, the images you submit, generated analysis, saved journals and coach conversations may be processed to deliver those features.

2. Why we use it

We use this information to create and protect accounts, supply purchased features, verify bank or crypto payments, provide support, troubleshoot issues, prevent misuse, maintain service security and comply with legal obligations. Optional marketing communications should be subject to your applicable choices and consents.

3. Service providers and international processing

To operate Tradara, we use third-party infrastructure and AI services, including cloud hosting and AI model providers. Information needed to deliver those services may be processed outside Nigeria, subject to applicable safeguards. We do not collect or store full payment card numbers through our current manual bank/crypto checkout.

4. Analytics and cookies

Our website may use cookies or similar technologies for functionality, analytics and advertising measurement. Where required by applicable law, we will seek consent for non-essential tracking. Browser and device settings may provide additional controls.

5. Security, retention and your choices

We use HTTPS, restricted administrative access and password hashing. No online system can guarantee absolute security. We retain information as needed to provide services, meet legal recordkeeping obligations and resolve legitimate disputes, then delete or anonymise it when appropriate. Subject to applicable law, you may request access to, correction of, or deletion of personal information and may object to certain uses.

6. Contact

For privacy requests, use the customer support route described on our Contact page. We may need to verify account ownership before responding.